Acocks Green Privacy Policy

Data We Gather

We gather and manage various types of personal information, such as:

2. Our Use of Your Data

Your personal information is used for these key purposes:

• Service Provision and Contract Fulfillment:
  • Managing your vehicle rental reservations and agreements is a key focus. We verify your identity to confirm that you meet our rental criteria. Our team oversees the collection and return of vehicles, as well as processing payments, deposits, and any applicable charges.
• Customer Communication (Contractual Obligations and Interests):
  • Delivering booking confirmations, updates, and essential rental information. Addressing your questions and offering customer assistance. Informing you about any modifications to our services or policies.
• Marketing Permissions and Justification:
  • We will send promotional offers, newsletters, and service updates when you have given consent or we have a legitimate interest. You can opt out anytime.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and operational efficiency. Conducting assessments to improve our vehicle selection and service offerings.
• Compliance with Local Laws and Regulations:
  • Adhering to local laws, regulations, and tax obligations. Protecting against fraud and maintaining service security. Addressing disputes and upholding our terms of service.

Data Sharing Practices

Sharing Your Personal Information

• Local Service Providers: We collaborate with third-party companies like payment processors and IT support to provide our services. These partners are required to safeguard your data.

We do not share your personal information with third parties.

4. Protecting Your Data

We employ effective technical and organizational strategies to safeguard your personal information from unauthorized access, modification, disclosure, or loss. Our security measures include encryption, access controls, secure server environments, and routine security evaluations. However, it's important to acknowledge that no online transmission or electronic storage method can guarantee complete security.

Data Retention Practices

We keep your personal information only for as long as needed to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The duration of retention varies based on the type of information and the nature of its processing.

Your Rights in Acocks Green

Your Data Rights Under UK Law in Acocks Green

• Accessing Your Information: Obtain a copy of your personal information records.

To assert your rights, please reach out using the contact information below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, analyze traffic patterns, and customize content to better meet your needs. You have the option to adjust your cookie preferences directly in your browser settings to control how this information is used.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or applicable laws. Any updates will be reflected on this page along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we manage your information.

Contact Acocks Green Car Hire

For inquiries regarding our Privacy Policy and data practices, please reach out to us: